Frequently Asked Questions

    Find answers to common questions about orders, shipping, returns, and support.

    What is your return policy? +

    You can return eligible products within 60 days of delivery. Please contact our support team to start a return.

    Can I get a refund? +

    Yes. Once your return is approved and received, your refund will be issued to the original payment method.

    What if I receive a damaged or defective product? +

    Contact us as soon as possible with your order details and photos of the issue. We'll help arrange a replacement, repair, or refund where applicable.

    Do your products have a warranty? +

    Yes. Eligible products come with a 3-year warranty covering qualifying manufacturing defects.

    How long does shipping take? +

    Delivery times vary depending on your location and shipping method. You'll receive tracking information once your order has been shipped.

    Do you offer free shipping? +

    Yes. We offer free shipping on eligible orders.

    Do you ship internationally? +

    Yes. We offer international shipping to eligible destinations worldwide.

    How can I contact customer support? +

    Our support team is available 24/7 to assist you with orders, returns, refunds, warranty claims, and any other questions.

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